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Travel guide

Geneva Airport, Swiss or French side? Meeting your driver and crossing into France

By the Skicab.com team. Updated 20 October 2026.

The short answer. Your plane always lands in the same place. For almost every passenger nothing changes. You leave through the Swiss side, where your Skicab driver waits for you with a sign showing your name. Only flights from a French airport are invited to take the French exit directly. If you ever need the French exit, you simply follow the signs inside the terminal with your boarding pass, a walk of about five minutes. One case is worth knowing about. If your hotel is in Ferney-Voltaire, the French exit and a French taxi will save you distance and money.

Why Geneva Airport has two sides

Geneva Airport sits right on the border between Switzerland and France. It has a Swiss exit and a French exit, but the planes do not land on one side or the other. They always land in the same place. The two exits only decide where passengers leave the airport.

Since Switzerland joined the Schengen area, the two sides are much less separate than they used to be. Today it is mostly a question of which exit is closer to where you are going.

Which exit will you use?

This depends on where your flight comes from. It has nothing to do with your nationality. French passengers on an international flight go to exactly the same place as everyone else.

Where your Skicab driver waits

Unless we tell you otherwise, your driver waits on the Swiss side near the luggage reception area with a sign showing your name. Three days before you travel we send you the driver’s contact details by email and SMS, so you can reach them directly.

For practical reasons, our driver may sometimes wait in the car park on the French side instead. There is nothing to worry about. When this happens you receive all the information by WhatsApp or email, so you know exactly where to go.

The exception is passengers arriving from a French airport, who are invited to the French exit. We meet them there. This is quite rare with our international clients.

If you cannot find your driver

On busy arrival days the hall can be crowded and it can be harder for a driver to park and spot you. The easiest solution is to go to the Montreux Jazz Cafe in the terminal and send us an SMS or a WhatsApp message. We will help you find each other straight away.

If your flight is late, relax. We track delays and wait for you free of charge for the first thirty minutes. For a longer delay, let us know by email, SMS or WhatsApp and we will adjust.

Can you switch from one exit to the other?

Yes. It is easy. With your boarding pass you can pass from the Swiss exit to the French exit, even after an international flight. Follow the signs inside the terminal. The walk takes about five minutes. It is not a problem, which is why most travellers never think about it.

When the French exit saves you time and money

Here is a case that matters to many travellers. Imagine you land in Geneva the day before your ski trip and you have booked a night at a hotel in Ferney-Voltaire, for example the Novotel. Do not take a Swiss taxi from the Swiss exit. It has to cover more distance and it costs much more.

Walk to the French exit instead by following the signs inside the terminal. Take a French taxi from there. The journey is much shorter and the fare is much lower. This is true for any passenger who is heading towards Ferney-Voltaire, whether or not they travel with Skicab.

The French exit is useful for Ferney-Voltaire and the area around it. For the towns of Haute-Savoie and Savoie such as Annemasse, Annecy, Aix les Bains or Chambery, it is the opposite. It is much quicker to cross through Switzerland than to go all the way around through France, so the Swiss exit is the right choice.

Crossing into France by road

On the way to most French ski resorts you cross the Swiss and French border by road shortly after leaving the airport. Switzerland and France both belong to the Schengen area, so the crossing is normally quick. Border police can still ask to see your documents. Keep your passport or ID card within reach, not in your checked luggage. Entry rules depend on your nationality, so please check the official requirements for your passport before you travel.

When you stay in Switzerland

Not every journey crosses the border. A transfer to Verbier, Villars sur Ollon or Zermatt stays in Switzerland from start to finish.

Travelling with a group

Coaches follow special rules at Geneva Airport. Police regulations mean a coach must first park at P33, some distance from the arrivals terminal and wait for police clearance before it can move to the car park closest to arrivals. On the busiest arrival days this can mean a short wait. While you wait, stay at or near the Montreux Jazz Cafe so your driver can find you easily. For groups of 9 or more passengers we arrange minibuses and coaches.

Questions we often hear

Which exit will I use at Geneva Airport?

Almost every passenger leaves through the Swiss side, where your driver waits. Only passengers arriving from a French airport are invited to go directly to the French exit. It depends on where your flight comes from, not on your nationality.

Where will my Skicab driver wait for me at Geneva Airport?

Unless we tell you otherwise, your driver waits on the Swiss side near the luggage reception area with a sign showing your name. Three days before you travel we send you the driver's contact details by email and SMS.

Should I worry if my driver waits in the car park on the French side?

No. For practical reasons our drivers sometimes wait there. When this happens you receive all the information by WhatsApp or email, so you know exactly where to go.

Can I leave by the French exit after an international flight?

Yes. With your boarding pass you can pass from the Swiss exit to the French exit, even after an international flight. Follow the signs inside the terminal. The walk takes about five minutes.

I am staying at a hotel in Ferney-Voltaire. Which exit should I use?

Use the French exit. Walk there from the Swiss side by following the signs inside the terminal. Then take a French taxi. It is a much shorter journey than a Swiss taxi from the Swiss exit. It also costs much less. This applies to anyone, not only to Skicab clients.

Which exit is best for Annecy, Annemasse, Aix les Bains or Chambery?

The Swiss exit. To reach these towns it is much quicker to cross through Switzerland than to go all the way around through France.

What if I cannot find my driver?

Go to the Montreux Jazz Cafe in the terminal and send us an SMS or WhatsApp message. We will help you find each other straight away.

Do I need my passport to travel from Geneva Airport to a French ski resort?

Yes. You travel from Switzerland into France by road, so keep your passport or ID card within reach and not in your checked luggage. Entry rules depend on your nationality, so check the official rules before you travel.

Does the transfer to Verbier, Villars or Zermatt cross into France?

No. Verbier, Villars sur Ollon and Zermatt are in Switzerland, so the whole journey stays in Switzerland.

What happens if my flight is late?

We track delays and wait for you free of charge for the first thirty minutes. For longer delays, let us know by email, SMS or WhatsApp and we will adjust.

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Got a question?

Answers to the questions we get asked most

Who is Skicab.com?
Skicab.com is a registered trading name (INPI n° 10/3790135), operated by TONIC services, a company established in 1984 (RCS Chambéry n° 328 972 682).
Which transfers are offered?
Skicab.com offers private transfers and tours only. Your vehicle is reserved exclusively for your party, and we drive you door to door wherever access allows.
Which vehicles are used?
Skicab.com uses cars, people carriers, minivans or coaches depending on your group size and availability. You can also select our First or Premium service for a specific vehicle category.
Will I have room for all my luggage?
Each passenger is allowed one suitcase and a handbag. If you need more space, you can add an option such as skis, snowboards or bikes, or select Space+ for extra room
Is the fare all-inclusive?
Yes, every Skicab.com fare is 100% all-inclusive, with no unexpected hidden fees.
Can I transport a child pushchair?
Yes, simply mention it in the comments box when booking so we can prepare accordingly
Does Skicab.com provide baby and child seats?
Yes, Skicab.com provides baby seats and child booster seats. We prepare them according to the number of children and babies shown on your booking.
How will I find my driver?
Your driver will be waiting with a sign showing your name, either at arrivals or at the reception. Three days before travelling, we send you the driver's contact details by email and SMS
What happens if my flight or train is delayed?
We track delays and wait for you free of charge for the first thirty minutes. For longer delays, just let us know by email, SMS or WhatsApp and we'll adjust
Is it safe to book online?
Yes. You can check your booking status and download your ticket and invoice at any time. Payments are fully secured, your card details go directly to the bank and are never seen by Skicab.com.
Can I book by email or SMS?
Yes, very easily. Contact us by email, SMS or WhatsApp between 9am and 11pm, and your booking is confirmed instantly
Is it easy to contact Skicab.com?
Yes, you can reach us anytime by phone, email, SMS or WhatsApp. We always reply promptly
Will I receive a booking confirmation?
Yes, you'll receive a link to your online booking where you can check its status and download your confirmation, ticket and invoice. We also send a reminder three days before departure
Is it possible to stop during the journey?
Yes, for a short break (coffee, tea, a quick bite) just ask your driver. For longer stops, add this option directly when booking
Is it possible to amend a booking?
Yes, amendments are free and easy, just email us or add a message to your booking with the changes
How do I pay for my transfer?
A deposit secures your booking, with the balance payable online or in cash to the driver. For groups of 8 or more, full payment is required at least two weeks before travelling
Are online payments 100% secure?
Yes. Payments are entered directly on your bank's secure page (3D Secure verification), your card details never reach Skicab.com.
Another question?
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Contact us

TONIC services SAS
Le Lys Martagon
267 route de Montrigon
73700 Bourg St Maurice (France)

About us

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Skicab.com is a registered trading name (INPI n° 10/3790135), operated by TONIC services, a company established in 1984 (RCS Chambéry n° 328 972 682).

TONIC services SAS au capital 9146 euros
Le Lys Martagon
267 route de Montrigon
73700 Bourg St Maurice (France)

All the photos, icons and images on the Skicab.com website are for illustration only, none of them are contractual.

To delete or amend any personal information, please email your request to info@skicab.com.

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Skicab.com does not use external cookies, nor any other tracking system. The session does not contain any personal information and does not allow the user to be identified, it only records the information entered on the contact and booking forms, so it does not need to be entered twice. Closing the browser deletes this session, and it can also be cleared at any time from the browser cache.

Secured payments

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Which debit and credit cards are accepted? You can use the major debit and credit cards, Visa and Mastercard. Please contact us in case of any problems. American Express cards are not accepted.

Are online payments 100% secured? Yes, your payment is entered directly on the bank's own secured page (3D Secure verification). Skicab.com never sees your card details.

When do I pay for my transfer? A 20% deposit is requested to confirm the booking. The balance can be paid online before travelling, or in cash (euros only) to the driver. For groups of 9 passengers or more, the balance cannot be given to the driver, it must be paid online two weeks before travelling.

How can I pay without a credit card? You can also pay by bank transfer, please contact Skicab.com to get the needed details.

Will I pay extra bank charges to pay online? If you pay the full amount online when booking, there are no bank charges. If you pay a deposit online and the balance online later, a 2% supplement is charged, on the balance only.

Terms & conditions

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The following terms and conditions apply to passengers booking with Skicab.com, a trading name of TONIC services, Le Lys Martagon, 267 route de Montrigon, 73700 Bourg St Maurice, France (RCS Chambéry 328 972 682).

To guarantee the booking, a deposit is required. The final payment is given to the driver in cash (euros) or paid online on Skicab.com before travelling. For groups of 9 passengers or more, the final payment cannot be given to the driver, it must be paid online two weeks before arrival. Skicab.com will confirm the booking by email.

Bookings entered on Skicab.com must be checked online on your customer account. A booking is only confirmed once its status reads "Fully confirmed".

Amendment Amendments can only be sent by email to info@skicab.com, or online using the message box on the booking page. In case of substantial changes, including timetables, dates, number of passengers or route, Skicab.com reserves the right to reject any or all of the requested amendments. Customers should check online that their booking has been modified as requested.

Cancellation A booking can be cancelled online using the message box on the booking page. Full refund for cancellations up to fifteen days before the outbound travel date. For cancellations up to three days before the outbound travel date, 80% is refunded if the booking was paid in full, and nothing is refunded if only a deposit was paid. No refund for cancellations less than three days before the outbound travel date. Customers who cancel a booking should check online that its status reads "Cancelled".

Luggage allowance Unless a special option was booked (including Space+), each passenger is entitled to one suitcase and one piece of hand luggage. Any excess luggage or ski equipment, including snowboards, skis, bikes or pushchairs, must be declared when booking. Undeclared excess luggage may be charged an excess allowance, or Skicab.com may refuse to transport it.

Arrival and pick up times On Saturdays or at busy traffic times a transfer may take longer than usual, and a return pick up time may need to be brought forward, notified by email or SMS. If a transfer is delayed more than thirty minutes past the scheduled flight or train arrival time, please contact Skicab.com immediately. Due to traffic conditions our vehicles may arrive after the passenger, in which case please contact Skicab.com to find the driver.

Documents The ticket and invoice must be printed by the customer from the booking page. The passenger gives the driver a printed ticket, and, if the balance is paid in cash to the driver, the printed invoice too.

Prices and fares The fare on the booking is fixed and all inclusive, the driver is never allowed to claim a supplement beyond what is shown on this document. If the vehicle is a metered taxi, the price paid to the driver cannot exceed the rate shown on the meter plus any legal supplement displayed in the vehicle.

Timetables and pick ups The passenger is picked up at the time shown on the booking. For an airport or train station transfer, the driver waits in the arrivals area with a sign showing the name on the booking. For a transfer from a residence or hotel, the driver waits near the reception. If a flight or train is delayed more than thirty minutes, please contact Skicab.com as soon as possible to reschedule the transfer, otherwise an extra 25 euros per waiting hour may apply. Skicab.com reserves the right to bring pick up times forward for airport or train station transfers depending on traffic conditions.

Photos on the website All pictures and photos on the Skicab.com website are for illustration only, none of them are contractual, and the vehicles shown are examples only.

Passengers, vehicles and conditions of carriage Skicab.com can refuse to carry any person believed to be under the influence of alcohol or illegal drugs, or whose behaviour is considered a threat to the driver, the vehicle or other passengers. Alcohol, eating and smoking are not permitted on board.

Skicab.com transfers are carried out by TONIC services or independent taxi and transfer companies. The vehicles used, taxis, minibuses, cars or coaches, are all fully insured and licensed.

Skicab.com will use every reasonable means to ensure vehicles arrive and reach their destination on time, and will not be liable for a delay due to causes beyond its control. Vehicles are fully insured for passenger and third party claims as required by local law, but customer property is carried entirely at their own risk, no responsibility can be accepted for loss or damage, and customers are advised to check their own travel insurance.

Circumstances beyond Skicab.com's control include, without limitation, accidents causing delays, exceptional or severe weather including snow, compliance with police requests, traffic delays, vandalism or terrorism, road closures due to local events, and a client failing to provide accurate arrival or departure information. Any difficulty with the service should be reported as soon as practicable, so Skicab.com has a fair opportunity to resolve it.

Disputes Skicab.com is only liable for reasonable consequential losses directly arising from a breach of contract, limited to the fare of the transfer booked. Any dispute that cannot be resolved between Skicab.com and the customer falls under the exclusive jurisdiction of the Tribunal de Commerce or Tribunal de Grande Instance of Chambéry (Savoie, France).

Privacy policy

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Skicab.com, operated by TONIC services (Le Lys Martagon, 267 route de Montrigon, 73700 Bourg St Maurice, France), respects your privacy. This page explains what information is collected and how it is used.

No external cookies, no tracking Skicab.com does not use external cookies, advertising trackers or any third party analytics that would follow you across other websites. The only session data kept is what you enter yourself on the booking and contact forms, so you do not have to type it again while you browse. Closing your browser ends this session, and you can also clear it at any time from your browser's own settings.

What information is collected When you make a booking or contact Skicab.com, we collect the details needed to arrange your transfer and get in touch with you, such as your name, email address, mobile number and trip details. Payment card details are entered directly on your bank's own secured page, Skicab.com never sees or stores them.

How it is used This information is used only to manage your booking, contact you about it (including SMS/email reminders before travelling), and answer any question you send us. It is shared with the driver or transport company carrying out your transfer, only as needed to complete it, and is never sold to third parties.

Your rights You can access, correct or ask for the deletion of your personal information at any time by emailing info@skicab.com.

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