Lyon Airport Transfers

Skicab.com is a registered trading name (INPI n° 10/3790135), operated by TONIC services, a company established in 1984 (RCS Chambéry n° 328 972 682).

TONIC services SAS au capital 9146 euros
Le Lys Martagon
267 route de Montrigon
73700 Bourg St Maurice (France)
+33 6 11 32 41 17
info@skicab.com

All the photos, icons and images on the Skicab.com website are for illustration only, none of them are contractual.

To delete or amend any personal information, please email your request to info@skicab.com.

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Skicab.com does not use external cookies, nor any other tracking system. The session does not contain any personal information and does not allow the user to be identified, it only records the information entered on the contact and booking forms, so it does not need to be entered twice. Closing the browser deletes this session, and it can also be cleared at any time from the browser cache.

Which debit and credit cards are accepted? You can use the major debit and credit cards, Visa and Mastercard. Please contact us in case of any problems. American Express cards are not accepted.

Are online payments 100% secured? Yes, your payment is entered directly on the bank's own secured page (3D Secure verification). Skicab.com never sees your card details.

When do I pay for my transfer? A 20% deposit is requested to confirm the booking. The balance can be paid online before travelling, or in cash (euros only) to the driver. For groups of 9 passengers or more, the balance cannot be given to the driver, it must be paid online two weeks before travelling.

How can I pay without a credit card? You can also pay by bank transfer, please contact Skicab.com to get the needed details.

Will I pay extra bank charges to pay online? If you pay the full amount online when booking, there are no bank charges. If you pay a deposit online and the balance online later, a 2% supplement is charged, on the balance only.

The following terms and conditions apply to passengers booking with Skicab.com, a trading name of TONIC services, Le Lys Martagon, 267 route de Montrigon, 73700 Bourg St Maurice, France (RCS Chambéry 328 972 682).

To guarantee the booking, a deposit is required. The final payment is given to the driver in cash (euros) or paid online on Skicab.com before travelling. For groups of 9 passengers or more, the final payment cannot be given to the driver, it must be paid online two weeks before arrival. Skicab.com will confirm the booking by email.

Bookings entered on Skicab.com must be checked online on your customer account. A booking is only confirmed once its status reads "Fully confirmed".

Amendment Amendments can only be sent by email to info@skicab.com, or online using the message box on the booking page. In case of substantial changes, including timetables, dates, number of passengers or route, Skicab.com reserves the right to reject any or all of the requested amendments. Customers should check online that their booking has been modified as requested.

Cancellation A booking can be cancelled online using the message box on the booking page. Full refund for cancellations up to fifteen days before the outbound travel date. For cancellations up to three days before the outbound travel date, 80% is refunded if the booking was paid in full, and nothing is refunded if only a deposit was paid. No refund for cancellations less than three days before the outbound travel date. Customers who cancel a booking should check online that its status reads "Cancelled".

Luggage allowance Unless a special option was booked (including Space+), each passenger is entitled to one suitcase and one piece of hand luggage. Any excess luggage or ski equipment, including snowboards, skis, bikes or pushchairs, must be declared when booking. Undeclared excess luggage may be charged an excess allowance, or Skicab.com may refuse to transport it.

Arrival and pick up times On Saturdays or at busy traffic times a transfer may take longer than usual, and a return pick up time may need to be brought forward, notified by email or SMS. If a transfer is delayed more than thirty minutes past the scheduled flight or train arrival time, please contact Skicab.com immediately. Due to traffic conditions our vehicles may arrive after the passenger, in which case please contact Skicab.com to find the driver.

Documents The ticket and invoice must be printed by the customer from the booking page. The passenger gives the driver a printed ticket, and, if the balance is paid in cash to the driver, the printed invoice too.

Prices and fares The fare on the booking is fixed and all inclusive, the driver is never allowed to claim a supplement beyond what is shown on this document. If the vehicle is a metered taxi, the price paid to the driver cannot exceed the rate shown on the meter plus any legal supplement displayed in the vehicle.

Timetables and pick ups The passenger is picked up at the time shown on the booking. For an airport or train station transfer, the driver waits in the arrivals area with a sign showing the name on the booking. For a transfer from a residence or hotel, the driver waits near the reception. If a flight or train is delayed more than thirty minutes, please contact Skicab.com as soon as possible to reschedule the transfer, otherwise an extra 25 euros per waiting hour may apply. Skicab.com reserves the right to bring pick up times forward for airport or train station transfers depending on traffic conditions.

Photos on the website All pictures and photos on the Skicab.com website are for illustration only, none of them are contractual, and the vehicles shown are examples only.

Passengers, vehicles and conditions of carriage Skicab.com can refuse to carry any person believed to be under the influence of alcohol or illegal drugs, or whose behaviour is considered a threat to the driver, the vehicle or other passengers. Alcohol, eating and smoking are not permitted on board.

Skicab.com transfers are carried out by TONIC services or independent taxi and transfer companies. The vehicles used, taxis, minibuses, cars or coaches, are all fully insured and licensed.

Skicab.com will use every reasonable means to ensure vehicles arrive and reach their destination on time, and will not be liable for a delay due to causes beyond its control. Vehicles are fully insured for passenger and third party claims as required by local law, but customer property is carried entirely at their own risk, no responsibility can be accepted for loss or damage, and customers are advised to check their own travel insurance.

Circumstances beyond Skicab.com's control include, without limitation, accidents causing delays, exceptional or severe weather including snow, compliance with police requests, traffic delays, vandalism or terrorism, road closures due to local events, and a client failing to provide accurate arrival or departure information. Any difficulty with the service should be reported as soon as practicable, so Skicab.com has a fair opportunity to resolve it.

Disputes Skicab.com is only liable for reasonable consequential losses directly arising from a breach of contract, limited to the fare of the transfer booked. Any dispute that cannot be resolved between Skicab.com and the customer falls under the exclusive jurisdiction of the Tribunal de Commerce or Tribunal de Grande Instance of Chambéry (Savoie, France).

Skicab.com, operated by TONIC services (Le Lys Martagon, 267 route de Montrigon, 73700 Bourg St Maurice, France), respects your privacy. This page explains what information is collected and how it is used.

No external cookies, no tracking Skicab.com does not use external cookies, advertising trackers or any third party analytics that would follow you across other websites. The only session data kept is what you enter yourself on the booking and contact forms, so you do not have to type it again while you browse. Closing your browser ends this session, and you can also clear it at any time from your browser's own settings.

What information is collected When you make a booking or contact Skicab.com, we collect the details needed to arrange your transfer and get in touch with you, such as your name, email address, mobile number and trip details. Payment card details are entered directly on your bank's own secured page, Skicab.com never sees or stores them.

How it is used This information is used only to manage your booking, contact you about it (including SMS/email reminders before travelling), and answer any question you send us. It is shared with the driver or transport company carrying out your transfer, only as needed to complete it, and is never sold to third parties.

Your rights You can access, correct or ask for the deletion of your personal information at any time by emailing info@skicab.com.

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